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Licensed ESA & PSD Letter Provider

We believe every pet deserves
a home with their person.

The Supportive Pet was founded to close the gap between people who need ESA and PSD letters and the licensed clinicians who can help them - affordably, quickly, and with full legal backing.

Clinician-First

Every letter is written and signed by a licensed mental health professional in your state - never AI-generated, never a rubber stamp.

Same-Day Delivery

Most letters are delivered within a few hours. We don't leave you waiting when your housing or travel depends on it.

Real Relationships

We match you with a clinician who understands your situation - not just a form to fill out. Your well-being matters beyond the letter.

All 50 States

Our network spans every state in America. Wherever you live, we have a licensed clinician ready to support you and your pet.

How We Started

Born from a personal need

In 2019, our founder's dog - a rescue named Miso - was nearly evicted from their apartment because their landlord didn't recognize the difference between an ESA and a pet. The process to get a legitimate letter was confusing, expensive, and full of shady online operators.

That experience led to The Supportive Pet: a platform that makes it straightforward to get a real, legally-valid ESA or PSD letter from a licensed clinician, without the runaround.

Today we've helped over 50,000 people keep their pets by their side - in apartments, dorms, and rentals across all 50 states.

Person with their dog on a couch
Founded 2019San Francisco, CA
50,000+Letters issued
50States covered
★★★★★Customer rated
< 4 hrsAvg. delivery time
96%First-try acceptance rate
What We Stand For

Our values aren't
a wall poster.

They're the decisions we make every day - in how we hire clinicians, price our services, and support customers.

Transparency First

No hidden fees, no bait-and-switch. Our pricing is upfront and our process is explained step by step - before you pay a cent.

Clinician Integrity

We only work with licensed, credentialed mental health professionals. Every clinician is verified, insured, and practices in your state.

Accessibility

Mental health care should not be a luxury. We price our services to be genuinely affordable without compromising clinical quality.

Pet Advocacy

We believe the human-animal bond is real and meaningful. We fight for your right to keep your pet without stigma or unnecessary barriers.

Privacy by Design

Your health information is yours. We are HIPAA-compliant, never sell your data, and use end-to-end encryption on all sensitive documents.

Always Improving

The laws change. Landlord requirements change. We stay on top of every update so your letter always reflects the latest legal standards.

The Team

People who care about
people and pets.

Sarah Chen - Co-Founder & CEO at The Supportive Pet
Sarah ChenCo-Founder & CEO
Marcus Webb - Co-Founder & CTO at The Supportive Pet
Marcus WebbCo-Founder & CTO
Dr. Priya Nair - Head of Clinical Operations at The Supportive Pet
Dr. Priya NairHead of Clinical Operations
Jordan Park - Director of Customer Experience at The Supportive Pet
Jordan ParkDirector of Customer Experience
Tanya Rhodes - Licensed Clinical Social Worker (LCSW) at The Supportive Pet
Tanya RhodesLicensed Clinical Social Worker (LCSW)
Daniel Osei - Head of Legal & Compliance at The Supportive Pet
Daniel OseiHead of Legal & Compliance

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Ready to keep your pet close?

Join 50,000+ people who have protected their right to live with their emotional support animal in all 50 states.

Get Your ESA Letter