Get Your ESA Letter in
3 Easy Steps.
Three straightforward steps stand between you and a clinician-signed ESA letter. No confusing paperwork. No surprise charges. No waiting days for a response. Here's exactly how to get your emotional support animal letter online - from first click to final delivery.
Get your letter today:
How it works
Complete your free assessment
Complete your free assessment
Answer a short series of questions about your mental health and how your pet supports you. This takes most people under 5 minutes. No lengthy forms, no medical history uploads required upfront.
- Takes 3–5 minutes on any device
- No credit card required at this stage
- Your answers are HIPAA-protected
- Available 24/7 - start any time
A licensed clinician reviews your case
A licensed clinician reviews your case
A licensed mental health professional in your state personally reviews your assessment. If everything is clear, they approve your letter immediately. If they need more information, they'll contact you directly - typically within the hour.
- Licensed psychiatrist, psychologist, LCSW, LPC, or LMFT
- State-credentialed and insured
- Personal review - never AI-generated
- Direct contact if they need anything
Receive your letter - same day
Receive your letter - same day
Once approved, your letter is generated on official clinician letterhead, signed, and emailed to you as a PDF - typically within hours. You can present it digitally or print it. Landlords can also verify it directly with us.
- Delivered as a professional PDF
- Official letterhead with license number
- Share digitally or print - both accepted
- Landlord verification hotline included
A real licensed professional reviews every case.
We don't use AI to generate letters. Every single assessment is reviewed by a licensed mental health professional - a psychiatrist, psychologist, LCSW, LPC, or LMFT - who is credentialed and practicing in your state.
They evaluate whether you have a qualifying mental health condition and whether your pet provides therapeutic benefit for that condition. If additional information is needed, they'll reach out directly.
What lands in your inbox.
Every letter is a professional PDF document that meets FHA legal requirements. Here's exactly what it contains.
Is the assessment really free?
Yes. You complete the assessment at no cost. You only pay if a clinician approves your case and you choose to receive your letter.
What if I'm not approved?
If the clinician determines you don't qualify, you won't be charged. We'll also provide guidance on why and what options may be available to you.
How long does the whole process take?
Most people receive their letter within 2–4 hours of submitting. During peak hours it can take slightly longer, but same-day delivery is our standard.
Do I need to see the clinician on video?
Not always. In many cases, a written assessment is sufficient. If the clinician needs more information, they may request a brief video or phone call - this is included at no extra cost.
Will my landlord accept the letter?
We have a 98% landlord acceptance rate. If your letter is rejected, our support team contacts your landlord directly. If we still can't resolve it, we refund you in full.
Does the letter expire?
ESA and PSD letters are typically valid for one year. We'll remind you 30 days before expiry so you can renew without any gap in coverage.
What's the difference between an ESA and PSD letter?
An ESA letter covers housing rights under the FHA. A PSD letter covers housing, plus ADA public access rights and air travel protections under the ACAA. See our comparison guide for full details.
Is my health information kept private?
Absolutely. We are fully HIPAA-compliant. Your health information is encrypted, never sold, and never shared without your explicit consent.
Ready? It takes less than 5 minutes.
Start your free assessment now. No credit card until you're approved.